FAQ's

Company

 

Who is IAMSOFANCY?

We are IAMSOFANCY, a small but motivated company specializing in high quality and unique products found nowhere else. We believe passionately in great bargains and excellent service, which is why we commit ourselves to giving you the best of both. If you’re looking for something new and cool you’re in the right place. We strive to be industrious and innovative, offering our customers something they want, putting their desires at the top of our priority list.

 

Shipping Questions

 

How much is the shipping?

iamsofancy offers free standard shipping and paid express-line shipping.

 

What are the estimated delivery times on my order?

Here are the delivery times with free shipping option:

Leather Tote Bags, Handbags and Backpacks
Production Time: 4-6 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Cloth Tote Bags
Production Time: 2-4 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Crew Socks
Production Time: 2-4 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Canvas Saddle Bags
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Canvas Shoes
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days
------------ 
Premium Suede Boots
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Sneakers
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Premium Suede Boots
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days
------------ 
Flip Flops
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 

------------  
Women’s Casual Shoes
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 
------------ 
Premium Slipons
Production Time: 5-7 Days
Delivery Time Estimates: 10-25 Days 
 

What is express-line option?

The Express-line shipping is separate from our standard product shipment, where you can order products that are shipped via DHL. These products will arrive to you within 4-7 business days after they have been shipped from our factory.

 

How long does delivery take for Express-Line Products?

Express-Line products are manufactured within 3-7 days, then an additional 4-7 days for shipping. Most of our customers receive their packages in 10-14 days after an order is processed.

 

If I order an Express-Line product and a standard product together, how will it be shipped?

If your order has standard products and Express-Line products, our factory will do its best to deliver them all with DHL Express-Line shipping.

 

When will I receive tracking information on my orders?

Tracking numbers will be made available within the specified time frames listed below and will be automatically sent via the email provided in your order.

Shoulder Handbags: 7-10 days after order processing.
Pillow Covers: 5-7 days after order processing.
Cloth Tote Bags: 5-7 days after order processing.
Crew Socks: 5-7 days after order processing.
Leather Tote Bags: 7-10 days after order processing.
Canvas Saddle Bags: 7-10 days after order processing.
Canvas Shoes: 7-10 days after order processing.
Premium Suede Boots: 7-10 days after order processing.
Sneakers: 7-10 days after order processing.
Slip-ons: 7-10 days after order processing.
Women's Casual Shoes: 7-10 days after order processing.
Flip Flops: 7-10 days after order processing.

Returns Questions

 

I would like to return my purchase! What do I do?

If you are not 100% satisfied with your purchase from IAMSOFANCY you can return your item(s) for a full refund within 14 days after the arrival of your purchase. (Returns must be in the state you received them, and in the original packaging.) Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.

The easiest way for you to return the merchandise is to get in touch with our   
customer support. Please email us at [email protected] Please provide your full name, address and the reason you want to return the item(s). 

 

I’m not happy with the shoe size and fit. What should I do?

If you are unhappy with the fit of your shoe, we will process a one-time free exchange for you. Refunds will not be issued for sizing disputes, only exchanges are allowed.

Free exchanges will only be allowed once per shoe order. Any costs related to exchanges past the first free exchange must be covered.

In order for a free exchange to be processed, please provide the following information: reason the shoe didn’t fit (i.e. too small,
too big, too narrow), new size , your name (original order name)

 

I received a damaged/flawed/incorrect order. What should I do?

If you received a damaged/flawed/incorrect order in the mail, please contact us at
[email protected]

 

Product Questions

 

Where are the products being printed and shipped from?

Our products are printed and shipped from Eastern Asia. Although our products are coming from Asia, the quality is outstanding.

Do you have sizing charts for your products?

Yes, we provide detailed sizing charts along with a product description you should provide on your store for each product. You can download the sizing charts we recommend in the links below.

Shoulder Handbag Sizing Chart
Pillow Cover Sizing Chart
Cloth Tote Bags Sizing Chart
Leather Tote Bags Sizing Chart
Large Leather Tote Bag Sizing Chart
Canvas Saddle Bag Sizing Chart
High-Top Shoe Sizing Chart
Low-Top Shoe Sizing Chart
Crew Sock Sizing Chart
Sneakers
Premium Suede Boots
Womens Casual Shoes
Slipons
Flip Flops

 

Are your leather bags made from real leather?

Our premium leather bags are made of PU leather also known as “environmentally friendly leather” which is not genuine leather.